Refund policy

Returns, Refunds and Cancellations Policy

You may return any faulty or unused incorrect goods for a full replacement.  If you receive faulty or incorrect goods we will reimburse you the shipping costs after the goods have been returned, you will need to include the return postage receipt to be reimbursed.  If you receive an incorrect item, please contact us immediately at sales@trendyliltreats.com.au and we will provide you with the return address and organise the replacement, please ensure the goods are returned in original packaging and unused/new condition.

If you simply change your mind you will not be entitled to a product refund or reimbursed for shipping.  We do not refund change of mind purchases so please check the dimensions and details of your item before purchasing to ensure the size suits your needs.  If in doubt about the suitability of an item please email us for more information to ensure you order a suitable item for your needs, we are more than happy to help you choose products that suit your needs. 

If we do agree to receive the item back you will be responsible for postage and you will be charged a restocking fee to cover our admin fees and the product being unavailable for sale for a period of time.  We will then issue you with a store credit.

Some Clearance Items may be slightly marked or the packaging may not be in perfect condition, they will be in full working order, not cracked or damaged at all but some may have minor marks on them.  Most clearance items will be products we will no longer going to be stocking.  

If you have a query about any products please send us an email at sales@trendyliltreats.com.au, we are always more than happy to help.