Terms of service

Terms, Conditions & Shipping

If you are using this site you are agreeing to abide by all our terms and conditions. Trendy Lil Treats reserves the right to revise these terms at any time.  

Product Sizes

All product sizes are provided by the manufacturers and are approximate only and can be slightly different.  Note that all lunch boxes and bags are measured using external measurements.

Missing Products

If your order arrives with missing items they need to be reported to us at sales@trendyliltreats.com.au, within 48 hours otherwise it is deemed your order has been received in full.  When you file a missing product report with us we will take 2-3 business day to investigate this as we will need to lodge a query of the total weight sent with our freight forwarded as well as look back through the packing photos.  Please be patient while we work our hardest to fix this.

Faulty Products

If your order arrives damaged in transit please email photos of the product and packaging, plus a description as soon as it arrives to sales@trendyliltreats.com.au.  We need to be contacted within 24 hours of receiving the order.

If you have a product you need to claim under warranty we need to follow a process and take the matter up with the manufacturer.  This could take anywhere from 1 -10 days depending on the manufacturer.  Please ensure you email us through multiple photos and as much information to make this process quick and stress free.  

Note:  Wear and Tear is not considered a manufacturing fault, this decision lies with the manufacturer as to if its a fault or wear and tear.  This is out of our control.

Discount Codes

If you purchase an item before or after we have a sale, we cannot offer a refund or compensation for the sale amount.  Sales and discounts are only valid for the duration of time it's advertised for, this includes if you forget to use a coupon code.